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Return Policy

Return Policy

⏎ Return Policy

The Zcollector Buyer Guarantee represents a significant obligation to ensure a worry-free shopping experience for all our customers. We are dedicated to continuing this commitment: the piece of mind to shop with confidence, knowing that your purchase on Zcollector will arrive as described, and If your item is lost, or damaged accidentally, there's a process in place to make it right. Accurately described items that are not damaged, you may still return for store credit. Zcollector Return Policy is governed by the following conditions:

  • Customer to initiate the return process here within 3 days of delivery

  • Customer is responsible for shipping 

  • Shipper's insurance covers the full value of the item

  • Return the item in the condition it was in at the time of sale with original invoice

  • Ship item to the place of origin within 7days of delivery

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